Privacy Policy

Privacy Policy for Optima Chemical Supply, Inc.

Last Updated: May 6, 2025

Welcome to Optima Chemical Supply, Inc.. Your privacy is of paramount importance to us. This Privacy Policy outlines the types of personal information we collect, how it is used, and the steps we take to ensure your personal information is handled appropriately while you use our services through optimasupply.is.

Information Collection and Use

1. Personal Information:

We collect personal information when you register on our site, place an order, subscribe to our newsletter or SMS list, or fill out a form. This information may include your name, email address, mailing address, phone number, and payment information. We use this information to process transactions, send periodic emails or SMS messages, and improve customer service.

2. Non-Personal Information:

We may collect non-personal information about your visit, including the pages you view, the links you click, and other actions taken within our site. We may also collect standard browser information such as your IP address, browser type and language, access times, and referring website addresses.

SMS Messaging and Consent

Optima Chemical Supply, Inc. offers SMS messaging services for order updates, shipping notifications, abandoned cart reminders, and marketing promotions.

Opt-In:

By providing your mobile phone number and checking the SMS opt-in box on our website (checkout form, subscription pop-up, or newsletter sign-up), you expressly consent to receive recurring automated marketing text messages from Optima Chemical Supply, Inc. at the mobile number provided. Consent is not a condition of purchase.

Message Frequency:

Message frequency varies. You may receive up to 4 messages per month, though frequency may increase during promotional periods.

Message & Data Rates:

Standard message and data rates may apply depending on your carrier and plan.

Opt-Out:

You may opt out of SMS messages at any time by replying STOP to any message. After opting out, you will receive one final confirmation message. For assistance, reply HELP or contact us at [email protected].

Service Providers:

We use Omnisend as our SMS and email marketing platform. Your phone number and consent data are shared with Omnisend solely to provide these messaging services. Omnisend is prohibited from using your information for any other purpose. For more information, visit omnisend.com/privacy.

How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. These include encryption, firewalls, and secure socket layer (SSL) technology to protect your information during transmission. Access to your personal information is restricted to employees who need it to provide services to you.

Information Sharing and Disclosure

Optima Chemical Supply, Inc. does not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our business partners, trusted affiliates, and advertisers.

We may use third-party service providers to help us operate our business and site, such as sending newsletters, SMS messages, or surveys. We may share your information with these third parties for those limited purposes, provided that you have given us your permission.

Cookies

Our site may use cookies to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.

Your Consent

By using our site, you consent to our Privacy Policy. By providing your mobile number and opting in, you additionally consent to receive SMS messages as described above.

Your Rights

You may choose to:

•       Opt out of receiving emails by following the unsubscribe instructions in those emails

•       Opt out of SMS messages at any time by replying STOP

•       Request access to, correction of, or deletion of your personal information by contacting us at the address below

Changes to Our Privacy Policy

Optima Chemical Supply, Inc. has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the top of this page. We encourage users to frequently check this page for any changes.

Contacting Us

If you have any questions about this Privacy Policy, please contact us at:

Optima Chemical Supply, Inc.

[email protected]

optimasupply.is